Video FAQs

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File Upload

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Allowed: JPG, PNG, WebP, GIF, MP4. Max files: 5. Max size per file: 10MB for images, 10MB for videos. Total size limit: 15MB for all files combined.

You can upload a maximum of 5 files. Some files were not added.

Revenue blocking This does not guarantee a quicker response, but it helps us prioritize revenue-blocking issues. Only use it if the issue is legitimately keeping you from converting customers. Please do not abuse this — we will know!

Video FAQs

Why is my video not playing with audio?