FAQs

FAQs

Can I get a refund?

Request a refund through Shopify, and contact our support team for help resolving Align theme issues.

FAQs

Do you do collaborations or provide theme customization services?

Connect with vetted providers for theme customizations, custom design, and ongoing development support.

FAQs

Does the site use a single compiled css file or do the sections have individual files?

Company XYZ themes combine global CSS with styles for selected sections.

FAQs

How can I customize the font or color of product card badges?

Use Custom CSS to adjust the appearance of product card badges.

FAQs

How can I make cards all equal height?

Use custom CSS to make cards in a row equal height and control where their text aligns.

FAQs

How to increase paragraph font size across your website

Increase paragraph text size site-wide with a simple custom CSS rule.

FAQs

How do I add an anchor link to the FAQ page?

Link directly to FAQ accordion sections so visitors can jump to a specific answer.

FAQs

How do I get a product's slideshow gallery to automatically switch to the correct variant image?

Assign an image to each variant so the product gallery switches to the matching selection.

FAQs

How do I get banners to look better in desktop and mobile?

Use separate banner sections and visibility settings to tailor layouts for desktop and mobile.

FAQs

How do I get the ReCharge app to work on product pages?

Add the ReCharge Subscription Widget app block to your product template so subscriptions work on product pages.

FAQs

How do I leave a review?

Leave an Align theme review in a few quick steps, or contact Support if you need help.

FAQs

How do I remove the “Add to cart” button from product cards?

Turn off the quick add button to replace Add to cart with a View product button on product cards.

FAQs

How do I switch the theme’s style preset?

Switch your theme’s style preset, preview the result, and save your updated look.

FAQs

How do I update my theme?

Update Align safely while preserving your Theme Editor customizations.

FAQs

How do I use a custom font?

Use custom font settings to match your store typography to your brand.

FAQs

What is the recommended image size for a banner?

Choose sharp, lightweight banner images with sizes suited to full-width, mobile, and multi-column layouts.

FAQs

When will the feature I requested be added to the theme?

Learn what to expect after submitting a theme feature request.

FAQs

Who are you?

Meet Company XYZ, the independent studio behind Align and its ongoing improvements.

FAQs

Why do some product cards have the "View Product" button while others have the "Add to cart" button?

Product card buttons depend on whether a product has variants and how the variant interface is configured.

FAQs

Why does the demo look different than the theme trial?

The Align theme trial starts with simpler templates, while the demo shows its fuller design potential.

FAQs

Why is my video not playing with audio?

Enable video audio by turning off the Mute video setting in the relevant section.

FAQs

Why won’t the files from my original store transfer over when updating the old store to the new theme?

Images and files need to be moved separately when you upload a theme to another store.

Blocks

Accordion

Organize FAQs and extra details in expandable panels with optional media and buttons.

Blocks

Row

Add a collapsible accordion row with flexible content, optional media, and clear call-to-action links.

Sections

Accordion

Build expandable FAQs and detail rows that keep long content organized and easy to scan.